Recovery Instructions: Your options In the Application Control policy, applications are allowed by default. System administrators choose applications that they wish to block. If you've received an alert about a blocked application, you can choose to:. take no action, if you wish to continue blocking the application.
Provide Support. Windows, Mac, Linux. Provide Support. ISL Light Client. Receive remote desktop support from the help desk operator.
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remove the software to prevent future alerts. re-authorize a blocked application Remove a controlled application You have a choice of 2 removal methods. Remove a controlled application using Add/Remove programs in Windows Control Panel To access the Add/Remove programs utility from the Windows Control Panel:. Click Start Settings Control Panel. Click 'Add/Remove Programs'. The 'Currently installed programs' list in the 'Add or Remove Programs' tool lists all of the Windows-compatible programs that have an uninstall program or feature. Remove a controlled application using a specific application uninstaller At the time of installation, many applications have their own uninstall file that is placed in the same directory or program group.
Typically, applications can be removed using 'Add/Remove Programs'. Should this option not be available, double-click the uninstall file applicable to the specific application. Note: A few of our controlled applications will not be removable because they are embedded within your operating system. However, you can set your Application Control policy to send only a single alert per endpoint, so you will only be alerted once about any embedded applications.
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(A single alert is the default setting.) Re-authorize a controlled application If you want to re-authorize a blocked application, then you'll find re-authorization instructions in this.
Share the screen of your iPhone or iPad with a remote technician to receive technical support or use your iOS device to remotely control any Windows, Mac, or Linux computer. Receive technical support: Whenever you need help with your iPhone or iPad, just share the screen of your iOS device with your help desk technician to receive efficient remote support. Provide remote support: Provide technical assistance to remote users by connecting to any Windows, Mac or Linux computer from your iPhone or iPad. Access unattended computers: Remotely access your unattended computers from your iPhone or iPad. Just install ISL Online's remote access agent to your computer and access it remotely at any time.